Select a pick-up location in your area
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When will my shipment arrive?
This will depend on the service chosen. Our customer support team will be more than happy to discuss your specific requirements. The tracking page can provide up-to-date information on your shipment location for tracked services.
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What payment methods can I use with ParcelRoute?
This will depend on the service chosen. Our customer support team will be more than happy to discuss your specific requirements. The tracking page can provide up-to-date information on your shipment location for tracked services.
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If a delivery did not arrive by the specified time, can I request a credit from ParcelRoute?
This will depend on the service chosen. Our customer support team will be more than happy to discuss your specific requirements. The tracking page can provide up-to-date information on your shipment location for tracked services.
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How do I make a loss/damage claim for a shipment that failed to arrive, or was damaged?
This will depend on the service chosen. Our customer support team will be more than happy to discuss your specific requirements. The tracking page can provide up-to-date information on your shipment location for tracked services.
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Our company would like to begin exporting products to several countries. Can ParcelRoute advise us?
This will depend on the service chosen. Our customer support team will be more than happy to discuss your specific requirements. The tracking page can provide up-to-date information on your shipment location for tracked services.
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Can I integrate my existing e-commerce platform with Parcelroute to make shipping simple?
This will depend on the service chosen. Our customer support team will be more than happy to discuss your specific requirements. The tracking page can provide up-to-date information on your shipment location for tracked services.
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Can I view transit times and rates before I ship?
This will depend on the service chosen. Our customer support team will be more than happy to discuss your specific requirements. The tracking page can provide up-to-date information on your shipment location for tracked services.